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How to choose tools for adopting a DevOps approach (I)

In our previous posts, we have introduced the concept of DevOps and the symptoms showing the need to adopt a DevOps approach. From a practical perspective, once we have decided that we want to implement DevOps and we are clear about the steps that need to be taken to implement it, we have to determine […]

Factors that are roadblocks to good Demand Management

  NOTES BASED ON ACTUAL EXPERIENCE OF DEMAND MANAGEMENT, A FAR CRY FROM AN ACADEMIC VISION OF THE METHODOLOGY   A good IT Demand Management system requires certain characteristics, including the following in particular:   Able to manage all types of IT demand, be agile, easy to implement and upgradable later. Have an intuitive interface […]

A system of hurdles is not a good demand management system

  NOTES BASED ON ACTUAL EXPERIENCE OF DEMAND MANAGEMENT, AWAY FROM AN ACADEMIC VIEW OF THIS   Although not formally defined in any IT methodology, I understand a “system of hurdles” to be equipping ourselves with a diverse set of difficulties that are applied to our users/clients. Either when they ask us for projects, request […]

The 15 symptoms indicating that your company needs DevOps

Nowadays, organisations of all sizes are transforming the way in which they design, develop and deliver software. The business objective today is to deliver high-quality applications in less time, to satisfy market demands and improve customer experience. Given this situation, implementing a DevOps methodology, which fosters collaboration between the Development and Operations teams and delivers […]

A single tool to manage demand across the entire company?

NOTES BASED ON ACTUAL EXPERIENCE OF DEMAND MANAGEMENT, AWAY FROM AN ACADEMIC VIEW OF THIS   When I ask my colleagues in the sector what they understand by IT demand management, I end up with some very different answers:   A methodology for managing limited and valuable IT resources. Part of capacity management that needs […]

Do you really know what DevOps is?

The beginning of 2017 sees us receive a lot of articles with predictions for the year and a summary of what we have left behind. In the field of technology, one of the most familiar concepts (globally now for years) is DevOps. For many companies, DevOps may appear to be one of those many far-off […]

Is a new solution really needed for IT demand management?

NOTES BASED ON ACTUAL EXPERIENCE OF DEMAND MANAGEMENT, AWAY FROM AN ACADEMIC VIEW OF THIS   Is a new solution really needed for IT demand management? It is highly likely that many colleagues in the financial sector would agree to disagree, stating that what already exists is more than sufficient and that within IT departments […]

Is IT Demand Management possible with low quality information?

NOTES BASED ON ACTUAL EXPERIENCE ON DEMAND MANAGEMENT, AWAY FROM AN ACADEMIC VIEW OF THIS   Is demand management possible with low quality information? My more than 15 years of experience as IT director has shown me that yes, IT demand can be managed with low quality information, albeit with obvious risks for all stakeholders, including […]

Are Agile Methodologies compatible with IT Demand Management?

NOTES BASED ON ACTUAL EXPERIENCE ON DEMAND MANAGEMENT, AWAY FROM AN ACADEMIC VIEW OF THIS According to our editorial calendar, this article was not due to be published until later on in this series of articles on IT Demand Management, in a few weeks’ time. However, Agile methods now play such an important part in […]

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