Migration to Atlassian Cloud
Support for Data Centre is set to end in March 2029. For organisations still operating in on-premises environments, now is the time to start planning a migration to Atlassian Cloud.
A migration to Atlassian Cloud doesn’t start with the tool itself: it starts with how your organisation works. It’s not just data that’s being moved; it’s permission models, integrations with corporate systems, automations built up over the years and, in many cases, technical debt that the migration can either resolve or carry forward if not done properly.
At Xeridia, we have spent nearly two decades helping our clients with consolidations of multiple tools, corporate splits, highly customised environments and those with stringent regulatory requirements. The assessment is the starting point, but the project isn’t complete until the resulting environment performs better than the original one.
Steps for migrating to Atlassian Cloud with Xeridia
Consultancy and assessment
We take stock of your current setup: active projects, apps, integrations and automations, so that planning is based on real data, not estimates.
Strategic planning
We design a phased migration plan tailored to your organisation: project prioritisation, dependencies, implementation windows and success criteria.
Technical migration
We carry out the migration of data, configurations, permissions and integrations using our own tools and those from Atlassian, minimising the impact on day-to-day operations.
Validation and testing
We verify the integrity of the migrated data and validate workflows, permissions and automations to ensure that everything works as expected.
Production deployment
We deploy the cloud environment into production with real-time guidance, dedicated support and active communication with the teams involved.
Stabilisation
We monitor the environment during the first few weeks, resolve any issues and adjust settings to ensure optimal performance.
Continuous optimisation
We review how the environment is being used and propose improvements in governance, automation and AI integration to maximise the return on investment in the cloud.
Success stories of Atlassian migrations with Xeridia
Consolidation of eight different ticketing tools onto a single cloud platform
The challenge
A bank was operating eight ticketing systems in parallel: Jira, EasyVista, ServiceNow, Maximo, Lotus Notes, ManageEngine, Mantis and Confluence Server, with no real integration between them. Each channel had its own workflows, its own data and its own logic. No one had a complete overview of anything.
What we did
We migrated and consolidated all operations onto Atlassian Cloud, standardising processes and unifying the management model. The work was not just technical: we had to agree on an operational standard that made sense for all the teams involved, with end-to-end traceability from day one.
Corporate split with dual migration to the cloud
The challenge
A technology company was splitting into two independent entities, requiring a migration to the Cloud from the two on-premise instances of Jira and Confluence. Everything that had previously been shared—projects, users, permissions, automations and integrations across the two Jira and Confluence instances—had to be separated without either party losing operational capability, and within a fixed legal deadline that could not be extended.
What we did
We designed the governance and access model for both entities: user reassignment, redefinition of permissions and visibility settings, and a transition plan with clear milestones to ensure effective separation without leaving anything in limbo.
Consolidation of four Server instances into a single Cloud environment
The challenge
Four Server instances with bespoke developments, disparate configurations and different databases, each with its own identity provider. Consolidating them was not just a migration: it was about standardising years of independent evolution into a coherent model.
What we did
We migrated everything to a single Jira/Confluence Cloud environment, reorganising schemas, resolving the coexistence of different IdPs and rebuilding database integrations using Cloud apps—which did not exist in Server—to keep critical workflows and connections operational.
Migration of asset management to Jira Cloud with Assets
The challenge
The company managed its assets using an in-house tool, with years of historical data and a level of detail that any standard solution would struggle to match. Migrating to Jira Cloud without losing that traceability — which underpinned audit and monitoring processes — was a non-negotiable requirement for the project.
What we did
We designed a strategy to migrate the asset history whilst preserving the same level of detail and consistency as the previous solution, and we incorporated Assets management into Jira Cloud as a functional replacement that is more maintainable in the long term.
Consolidation of outdated instances in Jira Cloud
The challenge
A particularly complex starting point: severely outdated Server instances, processes documented in Excel, and bespoke tools with no possibility of standard migration. Only one instance allowed for a direct migration; the rest required rebuilding the functionality from scratch in the Cloud.
What we did
We consolidated all operations into a single Jira Cloud instance using bespoke developments for data migration, preserving what was essential: historical data, comments, attachments and full traceability of each process.
Redesign and migration to the Cloud with a focus on best practices
The challenge
A company in the legal sector was using Jira, but its configuration had grown haphazardly: deviations from best practices, unnecessarily complex workflows, and a user experience that was hindering adoption. Migrating the instance as it stood would simply have transferred the problem without resolving it.
What we did
Before migrating, we conducted an in-depth analysis of the existing configuration and the client’s actual needs. We redesigned the Jira configuration to align it with Atlassian best practices and the team’s way of working, not the other way round. The result was a Cloud environment that was more intuitive, easier to maintain and consistent with the patterns the client required.
Not ready to migrate?
That’s not a problem.
We’ll maintain your environments while you decide.
Migration isn’t always possible. If you have security or regulatory restrictions, or you simply need more time, we’ll stay by your side maintaining your on-premise or Data Center instances.
+18 years as an Atlassian Solution Partner+500 projects completed
The highest level of Atlassian partnership, for partners with the greatest volume of projects, proven technical expertise and exclusive licensing terms for our clients.
The accreditation that enables our teams to maximise the performance of Atlassian tools such as Jira Service Management and your IT environments.
Proven expertise in managing cloud migrations, deployments and product optimisation in Atlassian Cloud environments.
