Atlassian professional services for businesses
At Xeridia, we have been providing Atlassian services to businesses for over 18 years. We cover the full lifecycle of the main Atlassian ecosystem products, with certified teams and more than 500 projects completed across environments of varying complexity.
From the most demanding bespoke development to the most complex migration. Atlassian from start to finish
Migration to Atlassian Cloud
March 2029 marks the end of support for Data Centre. For many organisations, the question is no longer whether to migrate to the cloud, but how to do so without compromising business continuity or losing what has been built up over the years.
A migration to the cloud version of Atlassian involves not only data migration, but also reviewing the permissions structure, integrations and installed add-ons (which do not always have a direct equivalent in Cloud), etc.
Experience in highly complex projects
We have carried out migrations in banking, retail, education and technology: consolidations of fragmented ecosystems, corporate splits, unifications of heterogeneous instances and replacements of bespoke tools.
Migration of projects to Jira Cloud and Confluence Cloud where standard migration was not possible and where the solution required bespoke work, specific data imports and a complete redesign.
No new applications for Data Centre are accepted
End of licence sales to new customers
End of licence sales to existing customers
End of life for Data Centre products
At Xeridia, we do not work with a one-size-fits-all migration model, but rather with a preliminary assessment that determines the actual scope of the project.
DevOps Automation with Atlassian
Orbis is Xeridia’s solution for automating and orchestrating the software lifecycle on the Atlassian stack. It integrates various Atlassian products such as Jira and Confluence with the most commonly used tools in DevOps/ALM: linking planning, code, CI/CD, quality, testing, deployment and operations with traceability.
The approach is modular, allowing for incremental adoption.
Explore Orbis >Integrations and bespoke development of Atlassian plugins
We develop bespoke solutions on Atlassian when no existing plugin meets your needs. And we can connect Atlassian to the rest of your tech stack through integrations.
Your tech ecosystem, connected
Integrations with your tech stack
We connect Atlassian with the tools you already have: identity systems, ERPs, CRMs, monitoring platforms, databases or any other corporate solution.
Adapt Atlassian to your organisation
Custom plugin and add-on development
New plugins on Atlassian Forge when no existing solution meets your business needs. And add-ons for existing plugins to extend or adapt their functionality to your specific operations.
and others…
Automate workflows in Jira and Confluence with 
Rovo, Atlassian’s agent-based AI, features semantic search. It is an assistant connected to your applications, and agents to automate tasks. Xeridia helps you identify the use cases for Rovo within your organisation and handles the implementation.
Rovo implementation
We configure Rovo to suit your workflows and data, integrating it with the rest of your Atlassian tools.
Custom agents
We develop custom agents to automate specific processes within your organisation.
Multi-channel automation
We connect your Service Desk with Teams, Slack or email to create requests without having to go into Jira.
Atlassian Consulting: planning and optimising your tools
At Xeridia, we have expert consultants to help our clients with the optimisation of Atlassian platforms.
How can we help you?
Initial assessment
If you already have an Atlassian environment, we’ll audit your instances, business processes and existing technology stack to determine what action and next steps make sense for you.
Designing deployments from scratch
Whether you don’t yet have ITSM tools or are migrating from other platforms, we design the configuration of the environments for your teams, aligning them with your organisation’s processes.
Reorganisation of existing instances
Sometimes instances grow without clear, organised criteria, with obsolete projects, legacy permissions, and outdated automations and workflows coexisting. At Xeridia, we audit your instances and make proposals for reorganisation.
Adoption of agile frameworks
When your company needs to align with Scrum, Kanban or hybrid frameworks, we help you adapt your tools to the way your teams work. This also applies if you’re starting DevOps processes from scratch.
Explore DevOps >Scaling for growing environments
We help you review your ecosystem when your environment has grown and needs to serve different business units with varying requirements.
Adoption of new products and integrations
The product portfolio of Atlassian and its partners is extensive and depends on the role of your teams. We analyse your situation to advise you on the products and integrations that best suit your needs.
Installation and configuration
We set up your Atlassian environment, whether it’s Cloud or Data Centre. With experience gained from over 500 projects, our teams can anticipate the most common issues before they arise.
Requirements gathering
We analyse the environment, the existing tech stack and the team’s actual needs before making any proposals.
Installation and configuration
We deploy the products, configure integrations with your systems and validate the process before go-live.
Launch and support
Your teams will be up and running from the start. But our support doesn’t end with the project launch; questions always arise during the first few weeks, which is why knowledge transfer between teams is so important.
Atlassian Maintenance and Support
Technical and licensing support to ensure your Atlassian environment runs smoothly and evolves alongside your organisation, whether you’re on Standard, Premium or Enterprise plans.
Diagnosis and problem resolution
Our experience as a Platinum partner enables us to identify and resolve incidents in any environment.
Ongoing maintenance
We adapt your instance as your teams and business processes change.
Advanced remote support
Our specialist Atlassian team provides direct technical support.
Proactive monitoring of policies and licences
We keep you informed of updates and changes to Atlassian’s policies, as well as expiry dates and key milestones that may affect you.
Updates and version control
We manage updates for any Atlassian product to avoid vulnerabilities, incorporate new features and keep instances within the support lifecycle. Especially critical in Jira Data Centre environments.
Atlassian licence and product management
As a Platinum Solution Partner, we manage the purchase, renewal and optimisation of your licences at no extra cost, with local invoicing and a single point of contact. Our Platinum status enables us to offer you terms and discounts that will benefit your organisation.
+18 years as an Atlassian Solution Partner+500 projects completed
The highest level of Atlassian partnership, for partners with the greatest volume of projects, proven technical expertise and exclusive licensing terms for our clients.
The accreditation that enables our teams to maximise the performance of Atlassian tools such as Jira Service Management and your IT environments.
Proven expertise in managing cloud migrations, deployments and product optimisation in Atlassian Cloud environments.
