We use our own and third-party cookies for analytical purposes and to show you personalised advertising based on your browsing habits (e.g. pages visited).

Skip to main content

Xeridia Policy

Xeridia, analyzing the context in which it operates, declares that its purpose is to provide technology services that meet and exceed the expectations of our clients and other stakeholders. We are committed to meeting specified requirements within agreed deadlines and achieving the established objectives and profitability.

Corporate Culture

At Xeridia, we aspire to become an internationally recognized company in the field of advanced custom software development. We specialize in implementing innovative technological solutions with significant complexity, thanks to the knowledge and expertise of our highly skilled professionals.

Xeridia’s missionis to provide technology services, including the development of advanced custom software solutions and technology consulting, focused on solving highly complex and/or critical business needs.

Our products are aimed at companies and institutions in both national and international markets, contributing to the development of the business and economic ecosystem of our founding location, León (Spain). This dual approach—serving national and international clients while maintaining strong local roots—forms the essence of Xeridia.

Our competitive advantage lies in an expert, professional, and committed team that ensures the quality and added value of the delivered services, as well as compliance with agreed deadlines.

  • Honesty: Transparency, integrity, and fairness guide our relationships with clients, employees, and suppliers.

  • People: At Xeridia, every member of our team is a priority. We strive to ensure a positive employee experience, balancing personal and professional life with a well-being plan.

  • Added Value: We trust in the quality of the services we provide, relying on the knowledge and experience of our employees, who work in highly responsible and diligent multidisciplinary teams.

  • Empathy: We focus on providing value to the client by understanding and adopting the perspective of the end user, meeting real needs with long-lasting value.

  • Innovation: We develop services based on emerging technologies, creating and innovating new products or adopting new ways of working as a source of growth for both the company and its employees.

  • Passion: Everyone at Xeridia shares a passion for technology and the work we do daily. Be the best at what you love the most.

General Principles

1. We are committed to achieving total customer satisfaction by always ensuring the highest quality in all our services and developed solutions, meeting requirements, and achieving profitability objectives.

2. Maintain a philosophy of creativity and innovation to adapt to a constantly evolving technological sector.

3. Engage, motivate, and commit personnel to encourage their participation in the management, development, application, and improvement of the Quality System.

4. Establish high-level guidelines to ensure all information handling is secure, protecting the organization’s data from loss of confidentiality, integrity, or availability.

5. Identify, assess, and reduce negative environmental impact with the goal of reducing emissions and preventing pollution or excessive consumption.

6. Annually review and update references to ongoing and upcoming services under Current and Potential Future Services.

Corporate Social Responsibility Policy

At Xeridia, we are committed to operating ethically and sustainably, adhering to and promoting the company’s general principles of conduct. We address social, environmental, moral, ethical, human rights, and public interest issues in our daily operations and interactions with stakeholders.

Anti-Corruption and Fraud Policy

Xeridia fosters a preventive culture based on the principle of “zero tolerance” for corruption, illicit acts, or fraudulent situations. We are committed to maintaining the highest standards of integrity and transparency in all our operations. Any act of corruption or fraud will be rigorously investigated and sanctioned in accordance with our internal policies and applicable legislation.

Digital Disconnection Policy

At Xeridia, we respect the right to digital disconnection outside of working hours, ensuring employees’ rest, leave, and vacations, as well as their personal and family privacy. Employees will only be contacted in exceptional and urgent cases requiring an immediate response to prevent harm to the company, promoting a healthy and sustainable work environment.

Work Model

Xeridia follows a lifecycle model based on Agile Frameworks: SCRUM, Extreme Programming, Kanban, and Lean.The choice of framework depends on the nature of the product, project, and client.To support our lifecycle methodology, we use the ORBIS platform, centeredaround the Jira tool, which enables project lifecycle management. Additionally, we take into account the influence of ISO standards currently in use, summarized in the Integrated Management System.

Management Systems and Continuous Improvement

At Xeridia, continuous improvement and learning are fundamental values of our corporate culture. We strive to identify and capitalize on opportunities to enhance our processes and systems while promoting the professional development of our team. Through a focus on
sustainable and gradual changes, we aim to increase efficiency, effectiveness, and the quality of our products and services.

Our commitment to continuous improvement is reflected in our mature management system, certified under multiple ISO standards:

  • ISO 33000 / ISO 12207 Maturity Level: 3

  • ISO 27001:2022

  • ISO 20000:2018

  • ISO 9001: 2015.

  • ISO 14000:2015

Legal Compliance

At Xeridia, we are fully committed to complying with all applicable laws and regulations, including those related to information system security. These include the General Data Protection Regulation (GDPR), Intellectual Property Law, the Information Society and Electronic Commerce Services Law, the Electronic Signature Law, and the National Interoperability and Security Schemesin electronic administration.

Furthermore, we ensure compliance with all contractual and security obligations relevant to our information systems. We take our responsibility to protect our clients’ and employees’ data and privacy seriously, staying up to date with changes in applicablelegislation.

Commitment

Management commitmentto disseminating the Internal Policy throughout the organization is fundamental for ensuring that all employees understand and align with the company’s vision, mission, and values. This helps build a strong and unified corporate culture, ensuring that everyone works together towards a common goal.