These are some of the Atlassian news that may affect you and that promise to optimize project management and improve collaboration between the different teams in an organization.
JIRA
Jira Work Management and Jira Software have merged into a single project management tool called Jira. As of May 1, Jira Work Management licenses are no longer available for purchase. This unification allows all teams in the organization, including sales, human resources, marketing, as well as development and operations teams, to use the same Atlassian product, Jira, with an enhanced interface.
How does it affect users?
- In January 2025, users with a subscription to Jira Work Management will be automatically migrated to Jira upon notification for authorization. If this migration is not completed, access to Jira Work Management will be lost.
- Users already subscribed to Jira Software do not need to take any action. Starting in May, they will have access to Jira at the same rates and conditions.
We continue to explore Jira’s new capabilities, now available for both Premium and Enterprise subscriptions:
Plans: a feature that provides a roadmap where users can add all the tasks, durations and other details of a project. This allows them to visualize the evolution of the project and the resources used. All teams assigned to the project have access to these plans, making it possible to track cross-functional work from a single solution.
Goals: provides all team members with access to the project goals, which can cover different aspects such as financial, time or other relevant indicators. This feature provides a clear view of the project’s purpose and helps align all team members towards these common goals.
Jira Product Discovery: enables teams to discover, prioritize and rank ideas. It provides tools to align teams and stakeholders, and integrates with Jira Software to provide context and visibility throughout the product development process, without having to search multiple locations or worry about undue access restrictions.
INSTANT SERVICE DESK
This concept refers to Jira Service Management’s ability to allow any team in an organization to create its own customized service desk, based on the number of members, area of the company and type of requests they usually receive, for example. Once these variables are entered, the system automatically generates a series of templates designed specifically for that particular service desk.
OPSGENIE
Until now, this was a stand-alone product for centralizing alerts and notifying the appropriate people. Now, it is integrated into Jira Service Management and Compass, significantly enhanced with Artificial Intelligence technology.
The integration with Jira Service Management makes it possible to automatically assign tickets to the members best suited to resolve them, significantly streamlining the ticket management process and optimizing team efficiency. The assignment is pre-configured according to specific parameters, such as previous resolution of similar incidents or contribution in Confluence, on the topic in question, for example.
COMPASS
Optic’s integration into Compass improves the development experience by automating the tracking of API changes from the continuous integration (CI) pipeline. This simplifies documentation updates and notifies API consumers of any relevant changes. This process helps maintain consistency and efficiency in software development using APIs.
CONFLUENCE
Now powered with Artificial Intelligence, Confluence offers an advanced search engine that not only locates information across your entire knowledge base, but also provides a relevant summary of the searched topic.
In addition, if you have an open ticket, Confluence can automatically match it with relevant information both within Confluence and in third-party applications such as Github, identifying which peers have solved similar problems and sharing their methods. This integration, combined with the Plans functionality, allows team leaders to visualize the impact of tickets across the project without having to switch interfaces.
LOOM
Loom stands out as a platform for video messaging in the workplace. It fuses the power of video with the practicality of messaging, allowing users to pre-record videos for more effective communication with colleagues and customers, without requiring the scheduling of meetings or the writing of lengthy emails.
It has a version for DevOps and ITSM teams to manage tickets automatically using AI. If the person records himself explaining an issue to him or his screen while describing it, Loom would be able to create the ticket with the issue summary extracted from that video.
ACCESS
Renamed Atlassian Guard. Evolves to minimize your risks and protect your assets by detecting threats before they become incidents.
ROVO
A new product with Atlassian intelligence technology that is divided into three functionalities:
- Rovo Search: AI-powered search that integrates both Atlassian products and third-party platforms (Microsoft Sharepoint, Github, Google Drive or Slack). In this way, users get relevant information regardless of the format they are in, but centralizing searches from a single place.
- Rovo Chat: a chat that answers questions based on your organization’s information and learns as you participate more and more in these interactive conversations.
- Rovo Agents: virtual assistants capable of performing tasks based on your configuration and even an event that triggers them. They would be part of the workflows of real teams, taking on a task that could be performed automatically and reporting back to their managers.
UNIVERSITY
Atlassian university offers all its training, support and consulting materials free of charge.
As a Platinum Solution Partner and experts in Atlassian solutions for years, we help you implement these innovations and get the most out of your experience with Atlassian tools. Contact us to start your transformation!
