Atlassian support and maintenance services

Get The Right Support And Maintenance From Guaranteed Atlassian Gold Partners

Whether you want to enhance your Atlassian processes on an ongoing basis or need dedicated help in upgrading, administrating and maintaining your Atlassian tools, we have the right Experts

Choose An Agile, Effective And Riskless Service

  • Diagnose and debug problems
  • Advanced remote support and maintenance
  • Flexible support services that fit your requirements
  • Clearly defined and stringent SLAs
  • Rapid response time
  • High commitment

Find the plan that's right for you

Find Your Perfect Plan
CaracterísiticasBASICPROFESSIONALENTERPRISE
Hours Per Year 20100Customer - specific
Coverage Hours 9-5 GMT (m-f) OkOkOk
Initial Response TimeCritical issuesInmediately
Non-critical issues8 hours2 hoursInmediately
Technological SupportSupport TicketsOkOkOk
Solving Production Issues  Ok
Migrations  Ok
Setting up backups/Data Recovery Process OkOk
Administration Support
(workflow development, user management, etc.)
 OkOkOk
Atlassian Tools JIRA Core
JIRA Software
Confluence
JIRA Service Desk
JIRA Core
JIRA Software
Confluence
JIRA Service Desk
JIRA Core
JIRA Software
Confluence
JIRA Service Desk
DevTools
Communications ViaJIRAOkOkOk
emailOkOkOk
Skype/Webex  Ok
Open Source Tools Support (Ansible, Jenkins, SonarQube,…)   Ok
COST £2.900£10.000CONTACT US

Need a support option priced just right for you?